Stop being the one who has to ask for the money.
Unpaid invoices are the most awkward part of running a small business. AI chases on schedule, in your voice, with full context on the relationship: polite at day three, firmer at day seven, escalating at day fourteen. Your AR ledger stops looking like a graveyard.
You carry the debt. Then you do the chasing.
Small-business cash flow lives and dies on the speed of receivables. The clinic that delivered the treatment in February is funding its supplier terms in March. The consultant who delivered the report at month-end is funding the team's salaries next pay cycle. Every dollar in your AR ledger is a dollar you've already spent. Late payment isn't an inconvenience. It's a working-capital problem.
The chasing is awkward in a way that's personal. The owner knows the customer and doesn't want to be the one sending the "your invoice is overdue" email, so the email doesn't go. The invoice ages, the customer learns that sixty days is fine, and the cycle sets in. Six months later the owner is the only person who can fix it, and thoroughly brassed off about it.
AI runs the chase. Polite, in your voice, with full context.
The AR engine reads Xero, or whatever you invoice through. The moment an invoice ages past its terms, the chase begins. The brain knows the relationship: how long they've been a client, how they usually pay, whether they're a friend of the business or a contact you'd happily lose. A long-standing client gets a gentle, almost apologetic reminder. A repeat late-payer gets something firmer.
The sequence escalates on schedule: day three, seven, fourteen, twenty-one, thirty. The tone tightens and the cc list widens. The brain decides when to hand over to a person and when to ring the customer rather than email. Every message reads in your voice, so customers never get the generic debt-collector tone that wrecks a relationship.
The daily brief shows the ledger trending the right way. The owner stops chasing personally, cash flow improves and the relationships hold.
The pattern we see in the businesses we work with: days sales outstanding drops 25-40% inside the first quarter. The drop comes from the rigour of the chase, not its firmness. Most late invoices were late because nobody asked, not because the customer refused to pay. The AI asks consistently, and the customer pays consistently.
Standalone AR tools chase invoices. They don't read the customer.
The Xero AR ecosystem (Chaser, CreditorWatch Collect, ezyCollect) sends scheduled reminders, but it doesn't see the rest of the relationship. The Foundation does. The tone reflects the relationship history and the escalation reflects how the customer usually behaves, so the whole chase reads as though the senior person sent it.
See how the Foundation works.
The AI brain, the data layer, the workforce. Three-week install. Yours from handover. See the Foundation
Or start with the AI Strategy Intensive, a two-hour paid plan credited to the build.
Other places revenue leaks at the back end.
The chase, without the awkward.
Thirty minutes with Titus. We look at your AR rhythm, where late payment is hurting cash flow, and whether an AR engine is the right first install.
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