AI built and installed by Auckland operators. For Auckland businesses.
Brass Butler is run by Titus Mulquiney out of Auckland. We build bespoke AI brains and AI workforces and install them inside your business in three weeks, in person where it counts. Twenty years of senior operator work, applied to the businesses we share a city with.
You don't want a vendor flying in. You want someone who lives here.
Most Auckland businesses we talk to have been pitched by AI consultants in Sydney, San Francisco and Bangalore. The decks are polished; the implementations rarely land. The reason is the same every time: the vendor doesn't understand how an Auckland business runs, doesn't know your suppliers, doesn't put a New Zealand accent on the voice agent answering your phone, and isn't available for a coffee on Ponsonby when something needs unblocking.
We work the other way. The team is in Auckland. Titus runs the discovery call, the AI Strategy Intensive and the architecture work himself, in person where it matters. The voice agent that answers your phone speaks with a New Zealand accent. The integrations connect to the systems Auckland businesses actually use: Xero, Nexus CRM, ServiceM8 and Mailchimp. Local context is built into every install.
A bespoke AI brain plus AI workforce, installed in three weeks.
An Auckland Foundation lands on day one with three working layers. The brain is trained on your business: your offers, your pricing, your team, your typical customer questions. The data layer pulls signals from your existing systems and writes the daily brief to your phone. The starter workforce sits on both: a voice agent on your inbound line, a quote follow-up engine working every proposal, a daily brief on your phone at 7 a.m. The mix is scoped during the AI Strategy Intensive, based on where your hours are going.
Auckland delivery is built around in-person sessions where they help. The kickoff workshop runs at your premises or ours. The Strategy Intensive is two hours one-to-one with Titus, in person if you're inside the city. The handover walkthrough on day 21 is face to face. Remote delivery is an option, but for Auckland clients we default to in person because the build lands better that way.
Real Auckland businesses, real installs.
Dr Claire runs Stanmore Bay Dental Studio on the Whangaparaoa Peninsula. Two front-desk staff, still missing nearly half the calls. Within weeks of the AI receptionist going live, the gap closed. Same front desk.
Rohit Ranchhod is a financial adviser at SMART, here in Auckland. A YouTube campaign had built him a database of 2,617 leads that sat cold for up to two years. The reactivation engine worked the whole list, and within six weeks, 590 had responded and 31 confirmed appointments were in his calendar, without a single follow-up call from him.
Discovery call. Strategy intensive. Three-week build. All anchored locally.
Discovery call
We work out whether the Foundation is the right next step, whether a single automation would serve you better, or whether what you need isn't us.
AI Strategy Intensive
Two hours one-to-one with Titus, in person at your office or ours, with a written audit and full proposal within three business days. Money-back, and it credits in full to the build.
Three-week build
Architecture lock-in on day 1. Brain and rails through days 2 to 7. Starter workforce days 8 to 18. Production testing and handover on day 21.
Handover
A working system, full documentation, IP paperwork signed, your team trained. From there, most owners stay on with us as their AI partner and the system is looked after.
Based on the Whangaparaoa Peninsula. Working across Greater Auckland.
Brass Butler is based at 7/651 Whangaparaoa Road, on the peninsula north of Auckland. We work with clients across Greater Auckland: the CBD, the North Shore, Manukau, West Auckland and the eastern suburbs, in person as standard. For clients in Hamilton, Tauranga, Wellington, Christchurch and further south, the Strategy Intensive and kickoff run over Zoom, and the rest of the build is the same.
See the full case studies, or find your fit in solutions by industry.
Thirty minutes with someone who knows how Auckland businesses run.
Thirty minutes with Titus. No pitch deck. An honest read on whether the Foundation fits your shape of business, or whether you'd be better off starting smaller.
Book a discovery callNot ready for a call? Take the three-minute Business Stress Test.